Helps you treat yourself with OTC meds anytime anywhere

Who are we?

Overwhelmed with the wide range of Over the Counter (OTC) medications available for purchase? Not knowing what to select? Can it be risky if I choose the wrong medication?

PharmAssist is an advanced intuitive digital pharmacist counselling platform, that interacts with patients wishing to treat themselves for minor ailments with OTC medications.

Providing personal on-demand assistance 24/7 for online selecting & purchasing of OTCs.

What do we offer?

PharmAssist helps you treat yourself at your own convenience wherever you are, directing you to the most suitable OTC product.

In today's world, where the notion of patient empowerment and self-treatment becomes key and the use of online purchasing of OTC medications and other well-being products is constantly growing there is a need for "pharm-assist". The use of e-commerce platforms presents the users and the providers with various challenges, most importantly, the lack of available human counseling points as well as the abundant variety of similar, confusing, and sometimes scattered, difficult-to-locate products. PharmAssist is pivotally situated to address these concerns as it provides an accurate, quick, simple & trusted, on-demand source of guidance and support.

PharmAssist is based on the proprietary knowledge of community clinical pharmacy experts who have developed an advanced learning algorithm, using sophisticated BI processes and crowdsourcing elements to tailor your OTC needs.

PharmAssist helps you treat yourself at your own convenience wherever you are, directing you to the most suitable OTC product.

Address different symptoms

Receive personal information & guidance

Choose suitable dosage form

Select matching product(s) for your mild ailment

Order & pay for your OTC product(s)

Receive condition related tips and rank product effectiveness

Why use PharmAssist?

Patients are increasingly empowered and encouraged to treat their limiting conditions with OTC medications.

However, this is not, always, a straightforward process: the huge amount of information, the diversity and abundance of available OTC products, the shortage of adequate, accessible, reliable, non-commercialized or biased information as well as long waiting times can be frustrating. PharmAssist will help users deal with these challenges.

Select & purchase online avoid unnecessary waiting times

Fast & simple to use from your phone, tablet, computer

Make an informed decision: buy a suitable product for your symptoms or see a healthcare practitioner

Help others choose wisely – rank & vote

Reliable & accessible 24/7 online platform

How to use PharmAssist?

Present your symptoms
Answer short counselling questions
Register with PharmAssist (optional), manage your symptoms' history, rank purchased products
Choose & purchase safe and suitable products
Avoid biased and commercialized information

Easy & fast, counselling process, decreasing customer churn

Increased customer satisfaction and loyalty

Learning & mapping customers’ behavior and needs. Using crowdsourcing and advanced BI

Optimizing inventory levels & manpower, improve product discovery, increased efficiency & profitability

Evidence based, innovative, dynamic and learning algorithm

How to use PharmAssist?

Contact us
Install PharmaAssist
Improve your business performance
Generate BI reports

Let PharmAssist help you
treat yourself

PharmAssist is based on proprietary knowledge of community clinical pharmacy experts who have developed an advanced counselling algorithm, using sophisticated BI processes and crowdsourcing elements to tailor your OTC needs.

Do you have any questions about PharmAssist?

What is the difference between OTC to prescription medication?

Rx-to-OTC switch refers to the transfer of proven prescription drugs (Rx) to nonprescription, OTC status. Rx-to-OTC switch is a rigorous scientifically evidence based and highly regulated process. This allows consumers to have access to a growing range of OTC medicines that were available only by prescription less than 40 years ago. Ten of thousands of OTC products are available worldwide. These contain more than 100 OTC active ingredients, numerous strengths and many different indications.

Why do I need to use PharmAssist? Isn't my knowledge for selecting OTC according to my symptoms not enough?

The name OTC medication may be misleading to the people. OTCs contain the same active ingredients as with prescription (Rx) medications. Thus, if OTCs are not used rationally or safely, they may not work and even harm patients. We believe that the adequate training and guidance is required for making safe and efficient decisions and PharmAssist is the right tool to accomplish this.

What are the benefits for my customers and my business when installing PharmAssist on my e-commerce platform?

PharmAssist improves the quality of your services you provide. It improves patient experience, loyalty and their satisfaction, reduces churn rates as well as maximizing your manpower. It allows you to control your inventory levels according to the behavior of your customers and the needs of your patients. It allows you to improve and predict customer behavior, customize your product discovery and visibility and increase the effectiveness of your business while mitigating the risk for your customers when selling OTC medications.

How long does it take to complete the counselling process?

The questioning process differs between conditions; however, the average counselling process will take between 2-3 minutes.

Can I trust the PharmAssist as a reliable, accurate and not biased source of information?

Yes. The algorithm was developed by experts in community and clinical pharmacy. The company was created by Professor Eyal Schwartzberg, a pharmacist with more than 20 years' experience. Eyal was formerly the Israel's state pharmacy and head of the pharmaceutical and enforcement divisions, he is also an active professor in two schools of pharmacy, Ben Gurion University and Long Island University, Brooklynn NY. The algorithm uses proprietary knowledge as well as evidence-based information which is integrated into a sophisticated business intelligence model The algorithm is designed to fit you with the most suitable products for your condition.

Is it safe to use PharmAssist?

Yes, PharmAssist responds to your symptoms by using a short but precise counselling process it provides you with important information about your condition while excluding serious symptoms, allergies and other medical conditions that need to be referred to a healthcare practitioner; physicians or pharmacists. Thus PharmAssist, empowers your autonomy and assists you in making a quicker, safer and informed decision when looking to buy OTC medications.

Do I need a special IT specification to use PharmaAssist?

No. PharmAsssit is available from any digital platform at your own convenience: tablet, mobile phone or your personal computer.

Do I need to complete the entire counselling stages in Pharmassist in order to purchase an OTC?

No, you can close or minimize PharmAssist at any time and go directly to purchase OTC medication of your choice; however, this will be a non-guided process, which can be more time consuming and may result in a less suitable product or even a dangerous one. Why not invest in your health and complete the short questioning process?

Is it private?

PharmAssist is totally private to its members and we fully comply with your local privacy regulations. When you register with PharmAssist it allows you to increase your autonomy while protecting your personal data. Your personal data is completely secured, however you can benefit and learn from other customers' experience and product ratings. In any time, you may terminate your registration and ask to be removed from our database. We will only contact you upon your consent and will never give your personal data to any third party.

Terms & Conditions

Terms

Last modified: March 08, 2022

1. Welcome to PharmAssist.
PharmAssist (the “App” or “PharmAssist”), is owned and operated by Apowiser Ltd. (the “Company”). PharmAssist locates and provides information about Over-the-Counter medications and other complementary products (the “Product” or “Products”) found in the Company’s Product database, according to parameters and characteristics defined by the user, using technology developed by the Company, (the “Services”).

2. The use of PharmAssist is subject to PharmAssist’s Terms of Use and Privacy Policy (together, the “Terms”). These Terms govern your rights and obligations regarding the use of PharmAssist and the Services provided therein.

3. Please read carefully these Terms before using PharmAssist and the Services provided, as these Terms constitute a fully binding agreement between the Company and You. Any use of the of the App, including browsing, viewing content, registering the App or any action made through the App, signifies your assent and commitment to these Terms. You hereby declare that You are at least 18 years old. If You do not agree to these Terms, You must stop using PharmAssist and the Services provided therein.

4. The terms “medication”, and/or “Over-the-Countermedication” in these Terms, shall mean “Over-the-Counter medicinal product” as defined in the Pharmacists Ordinance [New Version], 1981.

5. For the purposes of these Terms, the term “User” or “You” means any user of the App, whether using the App himself or through another, including a person or a company or any entity operating an electronic component using the App on their behalf or for them. These Terms apply to the use of the App and the content within it, using any computer or other device (such as mobile phone, tablet, etc.), including the use of the App either through the Internet or any other network or media. In addition, these Terms apply to all content contained in the App, including any information of any kind, medical and/or pharmaceutical information (whether regarding a specific user, or general information), including computer code, Web pages, texts, data, software, and downloadable software applications, audio clips, videos, multimedia, articles, ratings, reviews, images, databases, forums, etc. (the “Content”).

6. For the avoidance of doubt, all information found on the App and/or any link and/or reference made through the App is for general information only (the “Information”) and should not be considered in any way as “medical advice” and/or “recommendation for medical and/or medicinal treatment and/or pharmacological/pharmaceutical advice”, and/or “substitute for medical and/or medicinal treatment” and is not intended to replace “medical advice or treatment”. The Information contained in the App is general and is based on an analysis of information and data related to the Products, which are included in the latest doctor’s and patient information leaflet, published by the Product’s manufacturer, and published in professional literature. The Information contained in the App is not intended for the specific needs and personal medical condition of each and every individual. Therefore, before using a Product and/or changing the Product and/or your treatment, You must seek professional medical and/or pharmaceutical advice or diagnosis, and in any case, before any use of the Product, carefully read the Patient Information Leaflet included in the Product’s package (the “Consumer Leaflet”) and/or other instructions displayed or published by the product manufacturer. For the avoidance of doubt, the Information provided in this App is not intended to substitute the need to read the Consumer Leaflet and/or the manufacturer instructions.

7. The Product database used by the App does not include all medications and/or products available on the market. Therefore, considering the parameters defined by the User during the search process, it is possible that some medications and/or products that may be suitable for the treatment of a particular medical condition, will not be shown in the App.

8. As a rule, Product/s are displayed randomly within the list of all relevant Products presented to You following your inquiry. Product/s or dosage form/s which are not available on the third-party vendor/website inventory list or on the market will not be displayed. The Company reserves the right to change the position of the displayed product to the User according to its discretion. To avoid any doubt, the specific position of a Product within the list of all relevant Products, presented to the User, following their inquiry, may be affected by the promotion of such relevant Product/s which does not mean that such Product/s has any advantage over any of the other Product/s in the list. To the extent such promotion is done, an icon will appear next to any such promoted product/s.

9. PharmAssist is not intended for medical emergencies. In case of a medical emergency, You should consult your doctor and/or emergency medical services. The Company shall not be responsible for any damage, direct or indirect, caused as a result of relying on the Information or Content provided in the App, including in forums and links to other sites and/or any other internal and/or external sources of information.

10. The use and reliance upon any Content provided by the App is on your sole responsibility. The Content in this App is presented “as is” and the Company shall not be responsible for any decision or action taken by You as a result of relying on this Content.

11. The Company retains the exclusive right to block your access and/or discontinue your use of the App and Services provided therein, in case You have violated the provisions of these Terms and/or made improper use of the App or any Content within it, all at the Company’s sole and absolute discretion.

12. The Company retains the exclusive right to revise, update or discontinue PharmAssist’s activity and Services provided without any prior notice.

For the avoidance of doubt, differences may occur when using App adaptations for tablets or mobile phones, or using the App on desktops and/or laptops.

Terms of Use

Use of the App

13. The use of the App is for private and personal purposes only. Any commercial or public use of the App or any portion thereof is strictly prohibited. This prohibition applies to the use of any technological means for any non-personal or commercial purposes.

14. You may not, whether yourself or through any other means or person, copy, publicly display, use or allow others to use, in any other way, the Content provided in the App, including websites, applications, electronic publications, print publications, etc., for any non-personal purposes, whether commercial or non-commercial.

15. When using the App, You agree that You will not use any application or other means including robots, crawlers, spiders etc. (the “Robots”) for the purpose of searching, scanning, copying or automatically retrieving Content from the App, and You agree that You will not create or use such means in order to create a compilation or collection or repository that will contain Content provided by the App.

16. You shall not display any Content from the App in any way, including through any software, device, accessory or communication protocol, which changes the design or removes any content or information from the Content in the App, particularly advertisements and commercial content.

Intellectual Property

17. All copyrights and intellectual property rights in relation to the App, Services provided, and the Content contained therein are owned solely by the Company, or by third parties who have granted the Company a license to use them. You may not copy, distribute, publicly display, publicly perform, transmit to the public, modify, process, create derivative works, sell or rent any part of the foregoing, whether by You or through or in collaboration with a third party, by any way or means, whether electronic, mechanic, optic, photographic, recording means etc., without prior written consent of the Company or other right holders , as the case may be, and subject to the terms of the consent (in case granted).

External Information and Links to other Sites

18. The App includes Content, links and/or references to websites of other businesses and/or sources of information and/or organizations and/or companies (the “Links”). The mere presence of a specific Link in the App does not indicate that the content of the linked website is reliable, complete or up-to-date, and the Company shall not be responsible for the content of such websites, or any information published on them.

19. The mere presence of Links in the App does not constitute a recommendation or encouragement to follow them or to purchase the services and/or products offered in them and following these linked websites will be at the User’s sole and independent discretion, subject to the terms of use of those websites. Any contact made between You and third parties to whom the Links lead, will be your sole responsibility, and the Company shall not be responsible for any direct or indirect damage, financial or otherwise, caused to You as a result of relying on the content provided in the Links and/or as a result or purchasing the products and/or services provided therein.

User Content and Comments

20. PharmAssist allows Users to rank Products on the App (the “Rankings”), and allows users to review the Rankings of other Users.

21. The Company shall not be responsible for the accuracy, reliability and quality of the Rankings provided by Users. The Company shall not be liable for any direct or indirect damages, financial or otherwise, that may result from relying on such Rankings.

22. You hereby agree and declare that You do not have, and shall not have any claim against the Company in relation to User Rankings.

Limited Warranty

23. The Company is not a manufacturer and/or importer of the Products presented in the App, and shall not be responsible for the quality and features of the Products. The sole responsibility for the quality of the Products applies to the manufacturer and/or importer in accordance with their legal obligations.

24. The Company shall not be responsible for any damage (including personal injury damages), and/or out-of-pocket damages (hereinafter: “Damages of any kind”) caused to You and/or any third party as a result of purchasing the Products offered in the App, and/or as a result of your inability to purchase, and/or to make an order and/or to cancel an order of the Products, caused as a result of your actions and/or negligence and/or any third party negligence, including a purchase made by a minor or an illegally incompetent individual without the consent of his parents or legal guardian, and/or any damaging action performed in the App by any third party, etc.

25. The Company shall not be liable in relation to the App, for any Damage of any kind that may be caused to You and/or any third party, as a result of an act and/or omission beyond its control, including but not limited to force majeure, such as war, earthquake, extreme weather and/or disruptions caused by the Coronavirus pandemic.

26. The Company shall not be responsible for any problems caused as a result of using the App, including malfunctions in the operating system and/or any software found in the electronic device from which the App was entered, and/or any hardware problems and/or viruses and/or hostile software or any software detected or found on the device as a result of using the App, and/or any communication or data transfer problems that may temporarily or permanently prevent the use of the App and/or effect the quality or performance of the App.

27. The Information found in the App may contain errors and/or inaccuracies, despite the Company’s efforts to verify the quality, reliability, and accuracy, and to update the Information and Content found in the App. Nevertheless, the Company shall not be liable for any damage that may be caused due to the existence of these errors.

Breach and Indemnification

28. Without derogating from these Terms or provisions of any law, You hereby undertake to indemnify and compensate the Company, its employees, executives or anyone on its behalf, in case of your violations of these Terms, in whole or in part, or violation of any law. Such indemnification shall cover any expense, payment, loss of profit or any other damage, direct or indirect, financial or non-financial, that may be caused to the Company, its employees, executives, or anyone on its behalf, including legal expenses and attorney’s fees.

Law and Jurisdiction

29. These Terms shall be governed solely by the Israeli law. The exclusive and unique jurisdiction in relation to any claim or matter concerning these Terms, or arising therefrom, is vested in the competent court in the Tel-Aviv district, Israel.

Helps you treat yourself with OTC meds anytime anywhere

Who are we?

Overwhelmed with the wide range of Over the Counter (OTC) medications available for purchase? Not knowing what to select? Can it be risky if I choose the wrong medication?

What do we offer?

PharmAssist helps you treat yourself at your own convenience wherever you are, directing you to the most suitable OTC product.

Why use PharmAssist?

Patients are increasingly empowered and encouraged to treat their limiting conditions with OTC medications.

How to use PharmAssist?

How to use PharmAssist?

Let PharmAssist help you treat yourself

PharmAssist is based on proprietary knowledge of community clinical pharmacy experts who have developed an advanced counselling algorithm, using sophisticated BI processes and crowdsourcing elements to tailor your OTC needs.

Do you have any questions about PharmAssist?

Terms & Conditions

Privacy Policy

Let PharmAssist help you
treat yourself